Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RWRonald W., Mt. Washington, Kentucky
“I am just starting the policy but the people were friendly , the policy itself is better than my current one and is also saving me money . I will recommend .”
- JVjessica V., Mt. Washington, Kentucky
“The group over at Service 1st always take care of my needs, give me the most competitive rates and solve my issues quickly. Always a pleasure to work with!”
- JPJenni P., Mt. Washington, Kentucky
“5 stars absolutely! Always the best of service and rates. Highly recommend John! Thank you for all you do!”
- Jessica R., Mt. Washington, Kentucky
“I’ve carried Erie/Service First insurance for several years and have always been impressed with the quality of the insurance and also with the incredible customer service. I recommend John and his staff to everybody I know, and have even had a few friends and family members switch because of my experiences.
If you’re looking for great insurance with a GREAT price, definitely give them a call! (You’ll be glad you did.)” - Kimberly B., Mt. Washington, Kentucky
“I was referred to Erie/Service 1st Insurance from a family member and I’m very happy with the savings on my auto and home coverage. I’m getting more coverage for less money…it’s a win for me! John Zirnheld was a pleasure to work with and I recommend everyone to reach out to him to see what he can save you. I’m happy!!”
- GJglen j., Mt. Washington, Kentucky
“Very happy with the setup of my auto and homeowners policies.
Great value for the money.” - LGLeslie G., Mt. Washington, Kentucky
“John is knowledgeable, easy to work with and always helpful deciding what is right for our family”
- Remington C., Mt. Washington, Kentucky
“I had a bit of an issue communicating with this office to get my policy changed. When John found out he reached out to me directly and quickly resolved the issue. I’ve been with these folks for a while and I plan on staying.”
- AWAmanda W., Mt. Washington, Kentucky
“Great friendly customer service. Great prices all around. They treat you like family.”
- DDDylan D., Mt. Washington, Kentucky
- DTDaniel T., Mt. Washington, Kentucky
“John and Stephanie are always very friendly and go the extra mile to ensure we are covered effectively. They offer exceptional rates that are hard to beat as well! Our whole family practically uses Service First. Give them a call, you will be glad you did!”
- Diane M., Mt. Washington, Kentucky
“So many good things to share about Service 1st Insurance. John saved us $1400 over our previous company. We got hit by a tornado a few months after switching insurance companies and they were great with our claim. The adjuster(Joe Kirtner) was great with answering our questions and making sure that any adjustments were made on the claim. We got our reimbursement quickly so we could get the repairs done. Some of my neighbors that were insured by our old insurance company were struggling to get their claim paid out. Also you can always speak to someone and don’t have to wait on hold. Highly recommend Service 1st!”
- Myan E., Mt. Washington, Kentucky
“Service 1st is the best decision we have made switching over from State Farm. Switching over cut my bill in over half. They have the friendliest staff. John and Stephanie have helped me so much with my policy. I can give them a call or send them a message and things I need are taken care off. John and Stephanie have been so great, they have became my friends as well. I would definitely recommend switching to Service 1st. You wont regret it!”
- Betty H., Mt. Washington, Kentucky
“Service 1st saved me half of what I was paying for my homeowners insurance!! HALF!! I also saved on my auto insurance for bundling coverage!! They worked hard to help me out!!”
- MSMitzi S., Mt. Washington, Kentucky
“We had a wonderful experience with John introducing us to his products of home and auto insurance. Our policy with Service 1st is going to save us a lot on our insurance premium and is upgrading our benefits!! That’s a plus to us. Hopefully we won’t have to make a claim but if we do, I feel like we are in a good place 😊”