Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Jody D., Mt. Washington, Kentucky“I was hit in the Wal-Mart parking lot and Stefanie directed me how to go about getting an estimated. Then John helped me file a claim using my deflating deductible. Everything went smoother than I could hope for.”
Anna A., Mt. Washington, Kentucky“Everyone in the office is super friendly and helpful. The experience was easy to navigate and hassle free. We’re definitely pleased with the service we recieved.”
- DADavid A., Mt. Washington, Kentucky
“They were able to save us almost 50% on our insurance premiums for home and auto. It is worth getting a quote.”
- DFDeanna F., Mt. Washington, Kentucky
“John and Stephanie at Service First are incredible. They make a great team. This surpasses all other Insurance agencies in quality, professionalism, service, care and price.
DeAnna & James” 
Denise T., Mt. Washington, Kentucky“I switched to Service 1st and Erie Insurance several years ago. I was quite surprised at the amount of money I saved on both my home and autos and with increased coverage. John and Stephanie are very professional and extremely helpful. I highly recommend Service 1st.”
- ASAdrienne S., Mt. Washington, Kentucky
“Service 1st Insurance is the best! Since moving to Mt Washington 6 years ago, we have been blessed to get to know John Zirnheld. What an amazing guy! He is always there for his customers..even on weekends! We had an huge problem one Sunday morning and John was there for us. It was such a blessing to know we have an agent who cares 24/7! The rates can’t be beat..trust me we shopped around before finding Service 1st. I saved so much when I switched to Erie insurance. I recommended my mom to John and he saved her a ton too!!! Double win!! It’s just insane how much others charge for insurance!!! Stephanie in the office is also amazing! She will always take care of you as well! She’s super sweet and wants to help in any way she can. With awesome people and the best rates…I promise you will love Service 1st. Give them a call!”
- KDKaren D., Mt. Washington, Kentucky
“I switched to service first Erie Insurance for my home and auto. I was very pleased with how simple the process was and the money I saved. I had only had them for a little over 6 months when the unimaginable happened. I was in an auto accident on the expressway. John and Erie took care of everything and answered all my concerns. The process was simple and I was able to focus on getting well.”
- SJSamantha J., Mt. Washington, Kentucky
“Very great guy to work with. He truly does care about you and wants to help. We got the auto/life ins policy and it’s better prices and life insurance is great to have and barely anything to pay monthly. I have a two year old son and he was welcomed in the office with us and john made us feel at home so a great help for us young mothers with toddlers!! It was stress free and felt like at home there in the office. It was also a fast process to do. Great place and glad we found out about them!! Thanks for your all’s help. :)”
- OPowen p., Mt. Washington, Kentucky
“Service 1st has saved me a ton of money on home and auto rates. John, and Stephanie are quick, reliable, and always courteous. Thank you.”
- BCBarbara C., Mt. Washington, Kentucky
“I can’t say enough great things about John Zirnheld & Service 1st Insurance Co In Mt Washington, KY. I just bought a new vehicles late in the evening and called him the next morning. He was in the office before 8:00 a.m. He added the car to my policy, emailed/faxed proof of insurance within 5 minutes of me speaking with him. He made sure I had gap insurance, he made sure my payments were affordable, he took time to go over my other coverages. Just a great experience. John thank you for not only offering the best coverages at the best rates, but your personal care and compassion are unmatched!!!”
Jerome W., Mt. Washington, Kentucky“Great insurance company!”
Alexandra F., Mt. Washington, Kentucky“Stephanie and John helped my husband and I out tremendously with bundling our home and auto insurance. We needed our paperwork for the closing of our new home and we received the paperwork promptly the day of the closing, which was the same day we decided to sign up with Erie Insurance! We recommend Erie 100%!”
- FCFred C., Mt. Washington, Kentucky
“I have held policies with many insurance carriers but never with one as great as Erie Insurance and Service 1st. Not only are they more affordable, they have great customer service and options others don’t offer. Stephanie not only answers her phone, she goes out of her way to help us.”
Haley F., Mt. Washington, Kentucky“John was so helpful with everything!”
- RDRyan D., Mt. Washington, Kentucky
“I certainly recommend Service 1st Insurance LLC for all your insurance needs. John and the staff were very professional, knowledgeable, and reasonable. John really took the time to understand my needs and expectations. John made the transition from my previous carrier to Service 1st Insurance LLC easy and painless. If you are looking for great service at a very reasonable price, I definitely recommend Service 1st Insurance LLC.”